Protac Service Inc.

Introduction

Protac Service Inc is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services. By using our services, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, mailing address, and other information you provide when engaging our services

• Service Information: Information related to your tax, accounting, payroll, and business service needs

• Technical Information: Basic website usage data such as IP address and browser type (if applicable)

How We Use Your Information

We use your information to:

• Provide and manage tax credits services, new hires, and related professional services

• Communicate with you regarding your account, tax credit filings, document requests, appointments, and service updates

• Respond to inquiries and provide customer support

• Improve our services and website functionality

• Comply with legal and regulatory obligations

SMS and Mobile Information

By providing your mobile number, you consent to receive SMS communications from Protac Service Inc related to your services, including updates, reminders, and account notifications.

• SMS consent is not shared with third parties or affiliates for marketing purposes

• All SMS communications are strictly service-related and transactional

• You may opt out at any time by replying STOP

• For assistance, reply HELP

• Message and data rates may apply

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following situations:

• Service Providers: With trusted vendors who assist in service delivery, communication systems, or IT support

• Legal Requirements: When required by law or to protect our legal rights

• Business Transfers: In connection with a merger, acquisition, or business restructuring (subject to confidentiality obligations)

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system can guarantee absolute security.

Your Rights and Choices

You may:

• Request access to or correction of your personal information

• Request deletion of your data, subject to legal requirements

• Opt out of non-essential communications

Data Retention

We retain personal information only as long as necessary to provide services and comply with legal, tax, and regulatory obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Information

Protac Service Inc

1274 49th Street Suite 528

Brooklyn, NY 11219

(212) 461-4059

office@protacservice.com